The product came about through the need to include physical activity in our daily lives, while simultaneously making it easy to incorporate and apply it. We made our original version and started to sell it on Amazon. Through customer feedback and our own findings, we have now, redesigned it to fit most treadmills in the market; making it easy to install and use it. Our team is committed to help you start on your new walking journey. If you have any questions, comments or concerns about our product or your order, Click the link and it will take you to our main site's Contact Us page- we'll get back to you as soon as possible.